Terms of Use

Article 1 (Purpose)

These Terms set out the rights, obligations, and responsibilities between TeamLearners Inc. (the "Company") and users in connection with the AI call-answering service for stores and sole proprietors provided under the "Korea AI Tel" brand (the "Service").

Article 2 (Scope of the Service)

1. Issuance of a 070 number and internet-phone outbound and inbound calls
2. AI auto-answer (taking reservations, answering inquiries, and acting as an assistant)
3. Call recording, summaries, and search
4. Add-on features such as automatically importing store information and reservation or text follow-up

Article 3 (Formation of the contract)

1. A user applies for an account by agreeing to these Terms through the process set by the Company. The contract is formed when the Company accepts the application.
2. The Company may refuse an application, or later terminate the contract, if the application uses another person's information or false information, or if an unlawful purpose is confirmed.

Article 4 (Fees and payment)

1. The monthly base fee for each plan is posted on the pricing page in the Service. The first month is free. There is no contract term and no early-termination fee.
2. Usage beyond the minutes included in a plan is billed at a per-minute rate.
3. From the following month, the selected plan fee is charged automatically. A user may cancel at any time before the next month's payment.

Article 5 (070 numbers and caller IDs)

1. The Company assigns a 070 number to the user. The number remains assigned to the user for the term of the contract.
2. A user may register and use as a caller ID only a phone number the user is authorized to use. False display of a caller ID is prohibited under Article 84-2 of the Telecommunications Business Act. A violation results in immediate suspension of the Service.
3. A 070 number may not be resold or otherwise provided to a third party.

Article 6 (User obligations)

A user must not do any of the following.

1. Use the Service for unlawful purposes such as spam, voice phishing, or smishing
2. Send advertising calls or texts without the recipient's consent
3. Falsely display or spoof a caller ID
4. Advertise unlawful goods or services, including gambling, illegal lending, or adult advertising
5. Collect or use another person's personal information without authorization
6. Interfere with the stable operation of the Service

Article 7 (Restriction and immediate suspension)

1. If the Company confirms suspected spam or voice phishing, caller-ID spoofing, a request from an external authority (a carrier, KISA, or an investigative agency), or abnormal high-volume outbound traffic, the Company may suspend the Service immediately, without prior notice.
2. The Service may be temporarily limited for force majeure such as system maintenance or a natural disaster. The Company will give prior notice where reasonably possible.

Article 8 (Call recording)

1. If a user turns on recording, call-recording files are stored for the retention period set in the Service settings and then deleted automatically.
2. The Company records and retains, for every call, the calling number, called number, time, and duration (CDR).
3. To detect spam or unlawful use, the Company may analyze metadata and record outbound audio on a suspected line. That audio is deleted immediately after review.

Article 9 (Termination)

1. A user may request termination at any time in Service settings or by email at hello@koreaaitel.com.
2. On termination, the 070 number is reclaimed. Personal information other than records that must be kept under applicable law is destroyed in accordance with the Privacy Policy.

Article 10 (Disclaimer and dispute resolution)

1. The Company is not liable for interruption of the Service caused by force majeure, including a natural disaster or a failure of a facilities-based carrier's network.
2. The user is solely responsible for the content of calls and texts sent through the Service and for all legal liability arising from that content.
3. Litigation arising from use of the Service shall be brought in the Seoul Central District Court.

Article 11 (Changes to these Terms)

The Company may change these Terms. Changes will be announced in the Service or by email at least 7 days before they take effect (or at least 30 days before, if a change is unfavorable to users).